:root{--line: #e5e7eb;--line-soft: #f1f3f5;--ink: #111827;--ink-2: #374151;--ink-3: #6b7280;--ink-4: #9ca3af;--brand: #3b82f6;--brand-soft: #eaf2ff;--erro: #ef4444;--alerta: #b45309}*{box-sizing:border-box}html,body,#app{margin:0;height:100%;background:#fff}body{font:13px/1.45 Inter,Segoe UI,system-ui,sans-serif;color:var(--ink)}input,select,textarea,button{font:inherit;color:inherit}.mini{font-size:11.5px;color:var(--ink-3)}.link{background:0;border:0;padding:0;color:var(--brand);font-size:12px;font-weight:600;cursor:pointer}.nova{height:100%;display:flex;flex-direction:column}.area{flex:1;min-height:0;overflow:auto;display:flex;flex-direction:column;justify-content:flex-end;gap:12px;padding:18px}.vazio{align-self:center;font-size:11.5px;color:var(--ink-3)}.ja-aberta{padding:9px 12px;border-radius:8px;background:var(--brand-soft);border:1px solid #bfdbfe;color:#1e3a8a;font-size:12px;display:flex;flex-direction:column;gap:3px}.ja-aberta .item{display:flex;gap:8px;align-items:center}.balao{align-self:flex-end;max-width:72%;background:#1d4fd8;color:#fff;border-radius:6px;padding:9px 12px;font-size:12.5px;line-height:1.55;display:flex;flex-direction:column;gap:4px}.balao .tag{font-size:10.5px;font-weight:600;opacity:.85}.comp{border-top:1px solid var(--line)}.abas{display:flex;align-items:center;border-bottom:1px solid var(--line);padding:0 6px}.abas>button{border:0;background:0;padding:11px 12px 10px;font-size:13px;font-weight:500;color:var(--ink-2);border-bottom:2px solid transparent;margin-bottom:-1px;cursor:pointer}.abas>button.on{color:var(--brand);border-bottom-color:var(--brand)}.expandir{margin-left:auto;padding:0 8px;color:var(--ink-3);font-size:14px}.caixa{margin:10px 10px 0;padding:10px 12px;background:#f7f8fa;border-radius:6px}.vai{font-size:11.5px;color:var(--ink-2);margin-bottom:8px;display:flex;align-items:center;gap:4px;flex-wrap:wrap}.vai b{font-weight:600}.sel-inline{border:0;background:transparent;font-size:11.5px;font-weight:600;color:var(--ink);outline:0;cursor:pointer;padding:0 2px}.linha{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:8px}.sel{flex:1;min-width:200px;height:30px;border:1px solid var(--line);border-radius:6px;background:#fff;padding:0 8px;font-size:12px}.var{width:150px;height:30px;border:1px solid var(--line);border-radius:6px;background:#fff;padding:0 8px;font-size:12px}.assunto{display:block;width:100%;height:32px;margin-bottom:8px;border:1px solid var(--line);border-radius:6px;background:#fff;padding:0 10px;font-size:12.5px;outline:0}.texto{display:block;width:100%;min-height:72px;max-height:200px;resize:vertical;border:1px solid var(--line);border-radius:6px;background:#fff;padding:9px 11px;font-size:12.5px;line-height:1.5;outline:0}.texto:focus,.assunto:focus{border-color:var(--brand)}.texto.ro{color:var(--ink-4);resize:none;min-height:72px}.texto.ro b{color:var(--ink-2)}.status{display:flex;align-items:flex-start;gap:12px;margin-top:8px;font-size:11.5px;color:var(--ink-3)}.st{flex:1;min-width:0}.st.erro{color:var(--erro)}.st.alerta{color:var(--alerta)}.sai{white-space:nowrap;color:var(--ink-2)}.pe{display:flex;align-items:center;padding:10px}.menu-w{position:relative}.menu-w.dir{margin-left:auto}.canal-bt{display:inline-flex;align-items:center;gap:7px;height:30px;padding:0 10px;border:0;border-radius:6px;background:#f1f2f4;font-size:12px;color:var(--ink-2);cursor:pointer}.seta{color:var(--ink-3);font-size:12px;line-height:1;margin-top:-4px}.ponto{width:8px;height:8px;border-radius:50%;background:var(--ink-4);flex:none}.c-whatsapp{background:#16a34a}.c-email{background:#7c3aed}.c-sms{background:#4338ca}.c-telefone{background:#0ea5e9}.split{display:inline-flex;gap:1px}.enviar{height:32px;padding:0 16px;border:0;border-radius:6px 0 0 6px;background:var(--brand);color:#fff;font-size:13px;font-weight:600;cursor:pointer}.enviar.seta-bt{padding:0 9px;border-radius:0 6px 6px 0;font-size:12px}.enviar[disabled]{background:#c7d7fb;cursor:not-allowed}.menu{position:absolute;z-index:8;min-width:230px;max-width:360px;background:#fff;border:1px solid var(--line);border-radius:8px;box-shadow:0 10px 28px #11182729;padding:4px}.menu.cima{bottom:36px;left:0}.menu.cima.dir{left:auto;right:0}.menu button{display:grid;grid-template-columns:auto 1fr;align-items:center;column-gap:8px;width:100%;padding:7px 9px;border:0;background:0;border-radius:6px;font-size:12.5px;text-align:left;cursor:pointer}.menu button:hover:not([disabled]),.menu button.on{background:#f3f4f6}.menu button[disabled]{color:var(--ink-4);cursor:not-allowed}.menu button small{grid-column:2;font-size:11px;color:var(--ink-4);line-height:1.35}.menu-tit{margin:6px 9px 2px;font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--ink-3)}.aviso{margin:18px;padding:10px 12px;border-radius:6px;border:1px solid #fde68a;background:#fffbeb;color:#92400e;font-size:12px}.esq{padding:18px;display:flex;flex-direction:column;gap:10px}.esq i{display:block;height:14px;border-radius:4px;background:#eef0f3}